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webinar

Customer Onboarding in Retail Banking: How to Create Digital Experiences That Convert and Delight

Duration: 1 hour

Watch this session to get practical insights into:

  • The current state of the CEE digital banking landscape
  • How the pandemic has shifted priorities
  • The most common digital onboarding pitfalls
  • Why CX is the new growth engine
  • How to enable great CX through technology
  • Optimizing digital onboarding for the future
  • Live Q&A session

FintechOS webinar focused on the digital onboarding status quo in the CEE region, featuring guest speakers from EY and Vonage.

Ensuring a seamless, modern and secure customer onboarding process is critical for banks – especially following the introduction of stricter regulations, innovative technologies, Fintech challengers and closure of physical bank branches.

Hear our panel of industry experts as they share insights into the CEE banking landscape, how the pandemic has accelerated digital onboarding programs, and how to leverage technology to build digital experiences that delight and improve customer acquisition.

Meet the speakers

andrei-ratiu
Andrei Ratiu Associate Partner EY Romania
Catalin Dediu
Catalin Dediu VP of Product Management FintechOS
Przemysław Wyszyński
Przemysław Wyszyński Head of CEE, Russia & CIS, Communications API Vonage
Todi Pruteanu
Todi Pruteanu VP Ecosystem FintechOS

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Customer Onboarding in Retail Banking: How to Create Digital Experiences That Convert and Delight