How do businesses provide financial services to build new revenue streams
This shift in behaviour is driving non-traditional providers such as telcos and retailers to deploy a range of financial services including payment cards, finance, savings and insurance. However, legacy systems and an inability to integrate key business processes preclude launching services without wholesale digital transformation, meaning financial and insurance services are typically delivered on a pass through basis, either direct with a lender or through a broker.
This limits options for Hyper-personalisation and control of the on customer experience, affecting loyalty and minimizing the impact of entering this highly lucrative market.
How do businesses provide financial services to build new revenue streams, decrease costs and increase customer loyalty without breaking the bank?
Watch this webinar to learn:
- Why diversify into financial services?
- How to improve product relevance, capture data and improve the customer experience through hyper-personalization.
- How to leverage technology to partner with the financial sector without change to legacy systems.