The Challenge
Admiral, one of the UK’s largest insurers, needed to launch a proprietary pet insurance product within seven months. The new offering had to integrate with veterinary networks and Admiral’s existing product ecosystem while delivering the digital experience Admiral customers expect, all without a multi-year platform build.
Solution
Admiral partnered with FintechOS to build a proprietary pet insurance proposition from the ground up. FintechOS acted as a composable orchestration layer above Admiral’s existing core systems, connecting pricing, underwriting, and policy binding into a single configurable workflow. This enabled rapid product configuration, partner ecosystem connectivity, and scalable product lifecycle management without requiring changes to Admiral’s underlying infrastructure.
Impact
FintechOS enabled Admiral to modernize digital insurance journeys, improve customer experience, and increase agility across its pet insurance operations.
- Agility and Speed
Enabled rapid in-house launch of a proprietary pet insurance offering through composable architecture and streamlined end-to-end orchestration.
- Foundation for Continuous Innovation
Composable architecture enables Admiral to evolve pricing, underwriting, and claims workflows independently of core release cycles
- Anytime Product Updates
Empowered product teams to independently adjust pricing, ratings, and coverage structures, enabling continuous optimization without technical bottlenecks.
- Flexible Product Configuration
Enabled multi-pet coverage with configurable pricing and coverage structures
- Anytime Product Updates
Connected pet insurance workflows into Admiral’s partner and veterinary network systems
