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Customer Onboarding in Retail Banking: How to Create Digital Experiences That Convert and Delight

Customer Onboarding in Retail Banking: How to Create Digital Experiences That Convert and Delight

Customer Experience
Technology
Customer-Onboarding-in-Retail-Banking-How-to-Create-Digital-Experiences-That-Convert-and-Delight-webinar.jpg

Duration: 1 hour

Hear our panel of industry experts as they share insights into the CEE banking landscape, why CX is the new growth engine in retail banking, how the pandemic has accelerated digital onboarding programs, and how to leverage technology to build digital experiences that delight and increase conversion.

Watch this session to get practical insights into:

  • The current state of the CEE digital banking landscape
  • How the pandemic has shifted priorities
  • The most common digital onboarding pitfalls
  • Why CX is the new growth engine
  • How to enable great CX through technology
  • Optimizing digital onboarding for the future
  • Live Q&A session

Meet the speakers

andrei-ratiu

Andrei Ratiu

Associate Partner
EY Romania

Catalin Dediu

Catalin Dediu

VP of Product Management
FintechOS

Przemysław Wyszyński

Przemysław Wyszyński

Head of CEE, Russia & CIS, Communications API
Vonage

Todi Pruteanu

VP Ecosystem
FintechOS

Customer Onboarding in Retail Banking: How to Create Digital Experiences That Convert and Delight