Life Insurers: Don’t Waste Your Customer Insights

Duration: 1 hour

Watch this webinar to learn:

  • Why CX is more important than ever in the insurance industry
  • Practical examples on how to use customer insights to move CX and revenue goals forward
  • How to create data-driven, hyper-personalised digital products and services

The  top business priority for life insurers? Customer experience. And with competitors pursuing the same aim, capitalizing on the insights that help insurers understand readiness to buy and up- and cross-sell opportunities and then tailor the sales experience is the way to stand over the rest.

But with data stuck in legacy systems, immature analytics and insights capabilities, and struggles to attract and keep analytics talent, many life insurers aren’t moving their Customer Experience (CX) and revenue goals forward. 

Meet the speakers

Ellen Carney
Ellen Carney Principal Analyst Forrester Research
Lidia Dragan
Lidia Dragan Products & Services Director UNIQA
Marcin Warszewski
Marcin Warszewski Director, Insurance Lead Deloitte Digital CE
Teodor Blidarus
Teodor Blidarus CEO FintechOS

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Life Insurers: Don’t Waste Your Customer Insights