Main factors driving the need to modernize retail lending
The challenges and opportunities in digital retail lending
How to orchestrate a successful digital lending transformation
How to offer a personalized, near-instant lending experience
How banks can use technology to innovate in digital lending
Retail lending products have been recognized as the cornerstone of a bank’s long-term relationship with customers. However, the loan origination experience is often less than ideal because of outdated technologies, cumbersome policies, and labor-intensive processes.
Banks looking to grow and retain their retail customers need to act and react as fintechs and shift towards a customer-centric business model. The COVID-19 crisis has accelerated even more the need for financial institutions to digitalize their processes and to modernize their technology infrastructure.
Meet the speakers
Anca NutiuExecutive Director, Retail Customer Value Management DivisionBRD - Groupe Société Générale
Andrei GamanCommercial Vice President, BankingFintechOS
Catalin DediuVice President of Product ManagementFintechOS
Florin BoldescuChief Digital OfficerBRD - Groupe Société Générale
Maja MikicExecutive Director, Digital TransformationBRD - Groupe Société Générale