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By FintechOS - January 26, 2021

A powerful generation of future consumers is emerging. Marketers who want to attract and retain tomorrow’s customers need to act today – and they

By FintechOS - December 22, 2020

Once again, the festive season is upon us and we find ourselves wrapping up another year. I would like to

By FintechOS - October 28, 2020

Customer experience is life insurers’ top business priority in 2020, according to Forrester Research. But is delivering a great customer

By FintechOS - July 30, 2020

There are two sources of evidence to identify the causes of low trust in insurance. The first is the growing

By FintechOS - May 29, 2020

Digitizing claims has gone high on insurers’ agendas. Why? The beginning of 2020 has proven to be exceptionally difficult. The

By FintechOS - May 20, 2020

Traditional SME banking has no shortage of problems: from inﬂexible products and rigid processes to customer friction and legacy tech

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