| Guest speakers
Principal Analyst, Forrester Research
Products & Services Director, UNIQA Asigurari
Director, Deloitte Digital CE Insurance Lead
| FintechOS host
CEO and Co-Founder, FintechOS
Life Insurers: Don’t Waste Your Customer Insights
The top business priority for life insurers? Customer experience. And with competitors pursuing the same aim, capitalizing on the insights that help insurers understand readiness to buy and up- and cross-sell opportunities and then tailor the sales experience is the way to stand over the rest.
But with data stuck in legacy systems, immature analytics and insights capabilities, and struggles to attract and keep analytics talent, many life insurers aren’t moving their Customer Experience (CX) and revenue goals forward.
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