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webinar

Customer-centric Business Insurance

Duration: 1 hour

SME Insurance Webinar

Join this digital leadership session to explore:

  • Digitization priorities for insurers to unlock the SME opportunity
  • How modern SMEs demand digital channels from their insurance providers
  • Practical insights on addressing SME customer convenience
  • Overcoming frictions to technology innovation in complex organisations

This is an essential discussion for product, digital, and innovation leadership in established insurance providers who are looking to accelerate digital transformation and unlock the SME market opportunity.

FintechOS webinar featuring industry advocates and digital transformation experts

Join us to hear from our expert panel about what modern SMEs want – and struggle with – in getting business insurance cover, and how to focus digital initiatives to capture the rapidly growing market opportunity.

We’ll discuss priorities for digitization in customer education, quote & bind processes, claims, renewals, and gaining word-of-mouth recommendations from business insurance customers in digital channels.

Register now to listen live and ask your questions to the panel. We’ll send you the recording afterwards.

Meet the speakers

Karl Lawless VP Insurance FintechOS
Sarah Kocianski Head of Competitor Strategy 11:FS
Ruby Hinchliffe Reporter, Fintech & Insurtech Fintech Futures
Puneet Bharal Digital Insurance Solutions FintechOS
Louise Birritteri CEO & Founder Pikl

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Customer-centric Business Insurance