100% Digital: offer a tailored digital journey based on defined Customer Personas and Hyper-Personalised Products, made possible by data-driven Customer 360 profiling. Say goodbye to paperwork with embedded digital tech like OCR, eSignatures and payment processors. Run an end-to-end digital process, from quote to bind and beyond, on any channel.
Automated for Speed: automate to cut processing time, reduce costs and provide a frictionless experience for the customer. Digital Workflows and API Integrations streamline the process while OCR speeds up data input. When the customer selects a package, our Quote & Bind App generates a policy doc, routes them to payment and fulfills instantly once the money’s been received. Uninsured to covered in as little as 2 minutes.
Seamless Self-Service: guide your customers through a simple, intuitive and memorable enrollment process on whatever device they like. Start with a Hyper-Personalised product to fit their dynamic customer 360 profile. Make taking out insurance a breeze with an interactive chatbots. Give them an instant premium calculation and remove barriers to purchase with Automated Decisions and paperless contracts and eSignatures.
Empowered Brokers: our Digital Brokers Toolkit helps brokers build trust with their customers by enabling seamless, Hyper-Personalised, omni-channel experiences. An integrated portal allows them to automate admin and focus on the customer relationship, providing consistent data on their portfolio and the ability to run campaigns, manage leads and deliver digital advisory through tailored interactions.