Digital mortgage automation

Digital mortgage automation is the future of the mortgage industry. Your customers need tailored, hyper-personalized journeys that are free from friction. To do that, you need the right mortgage automation software.

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1.5M

UK mortgage transactions in 2021

80%

of UK mortgages go through brokers

27%

UK adults opened an online-only bank account in 2022

Why FintechOS?

Hyper-personalization

Define perfect-fit mortgage products for different customer segments.

Best-of-breed customer experience

Start from pre-built templates and create personalized customer journeys across digital channels for maximum engagement and retention.

Flexible risk management

Create powerful scoring engines that leverage data from your systems and integrate with any third-party source.

Everything you need

Affordability calculators, digital application, credit decisioning, and servicing.

“To remain relevant is to follow closely the journey taken by a customer in relation to the bank and to make this customer journey coherent and relevant. When a client evaluates a financial institution, they no longer compare the banks with each other, but the experiences offered by them. Therefore, the experience we offer to the client is essential.”

Mădălina Teodorescu
Vice President, First Bank

Attract the right customers

Create highly personalized, best-in-class, digital mortgage onboarding, compliance and data analytics software that decreases approval time from weeks to days

Increase customer retention

Create digital journeys that avoid churn by making it easy for existing customers to refinance their current loan.

Increase share of wallet

Upsell customers new loan products, insurance, and more, by embedding offers into the digital channels when and where they’re needed.

Start from pre-built digital journeys

Simulation

Determine affordability options

Eligibility

Configurable credit eligibility checks

Identity

Integrate your preferred KYC ID provider

Paperless Documentation

Manage all documents digitally

Property Valuation

Integrate with third party valuation services

Guided Experience

Support customers with built-in video, live-chat and co-browsing

Tailored Offers

Promote other products during the journey

Become an innovator in personalized digital homebuying

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Dive deeper into Mortgages

Posts

Mortgage automation: driving the digital mortgage industry

On March 30, 2022, our SVP of Strategy, Mike Fullalove spoke about mortgage automation at the FTT Lending 3.0 event in London. We asked him to summarize his thoughts in an article.

Whitepapers

The ideal mortgage application

The pandemic presented the mortgage industry with the extraordinary challenge of digitalizing customer-facing processes almost overnight. In this report, learn about best practices for creating a seamless mortgage journey, as well as how to mitigate mortgage providers’ top pain paints.

Digital Transformation

The Future of Mortgages: Digital or Hybrid?

Mortgages are still one of the largest, most complex financial products and processes. Thus, even the most digital-savvy consumers want to be guided throughout a decision of this magnitude. To remain competitive, lenders need to consider taking a hybrid approach – which combines enhanced digital capabilities with human guidance and assistance.

Customer Experience

Digital Transformation

Innovation

SME Banking

Technology